[ckan-dev] Tech Team "Office Hours"

[Rufus Pollock]

On 15 April 2014 13:42, Adrià Mercader <adria.mercader at okfn.org> wrote:

> Hi Rufus,
>
> I'm confused about what would exactly be the content of these office
> hours. Is it devs being available for answering random support requests? If
> so wouldn't the list be a better place so everyone can benefit from it.
>
My understanding wouldn't be random support requests but a bit more
high-level: what's happening re roadmap, how would you recommend doing X.
Obviously, at this point I'm not entirely sure what would come from it.

I would emphasize that from my conversations this is esp attractive for
people who would *not* join the list (joining a list is quite a big
commitment and many people like the direct human interaction of a call or
hangout ...)

> If that is not the case how is decided what kind of questions can be
> raised?
>
> I'm all for engaging with users, but I think this will cause confusion.
> Not to mention that devs will have to commit to another meeting on their
> already busy schedule.
>
I'd suggest reserving some space in the existing tech team meeting but
response (I think from Nigel) was that this wasn't so good and I suggest
office hours on the dev list (which I'm doing :-) ...)

Rufus


> Adriàs
> On 15 Apr 2014 12:37, "Rufus Pollock" <rufus.pollock at okfn.org> wrote:
>
>> *Hi All,*
>> In talking with various folks about CKAN over the last few months I've
>> often had a request from people along the lines of:
>>
>> "I'd like to know if there was a time where I could come and ask some
>> questions re CKAN e.g. find out about the Roadmap, tell people what I'm up
>> etc"
>>
>> My understanding is that the regular Tech Team call (12 London Tuesday /
>> Thursday) is more about core development (e.g. reviewing pull requests,
>> deciding re core features etc).
>>
>> As such, this need would sound more like a request for Tech Team "Office
>> Hours". I imagine it wouldn't need more than one or two person(s) from tech
>> team to be on it (since not about decision-making). I think it would also
>> be important to run this at hours (at least sometimes) that worked for US
>> and for SE Asia so that people from different locations can easily join.
>>
>> So, to make a concrete proposal:
>>
>> - Introduce official Tech Team office hours
>> - Propose this be weekly (or perhaps bi-weekly to start with) ~ 1h
>> - Suggest one week do this at e.g. 5pm London and another week at 8/9am
>> London
>>
>> Regards,
>>
>> Rufus
>>
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>>
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