[ckan-dev] Internal Server Error while adding dataset

Fri Jul 11 05:55:16 UTC 2014

Hi Bhavesh,

Are you serving CKAN through apache?

Hayden Waring
OpenGovGear
www.opengovgear.com

On Thu, Jul 10, 2014 at 10:53 PM, Library IT <libraryit at iimahd.ernet.in>
wrote:

> Dear Hayden Waring,
>
> thanks for your mail..
>
> we have set the permission of filestore folder.. to 777 as well as the
> ownership to www-data.
> but still it's showing the internal server error while click on
> Next:Additional Info button.
>
> Bhavesh
>
>
> On Fri, Jul 11, 2014 at 10:55 AM, Hayden Waring <hayden at opengovgear.com>
> wrote:
>
>> HI Bhavesh,
>>
>> I am going to guess you don't have the permissions set properly for your
>> filestore.
>>
>> When you go to upload the file ckan tries to access the filestore
>> directory and fails which gives you the error when hit the add button.
>>
>> The documentation tells you to change the ownership of the filestore to
>> www-data. If you are only serving the instance from your local machine you
>> need to change the owner of the directory to ubuntu or whatever the name of
>> your user is.
>>
>> Best of luck,
>>
>> Hayden Waring
>> CTO OpenGovGear
>> www.opengovgear.com
>>
>>
>> On Thu, Jul 10, 2014 at 10:09 PM, Jason Tan <jason.tan at ersa.edu.au>
>> wrote:
>>
>>> HI Bhavesh,
>>>
>>> I'm' just taking a a guess here based on the limited info we've got and
>>> my very limited experience
>>>
>>> The most common problems I have noticed with CKAN in my very limited
>>> experience are CKAN not being able to talk to the database (e.g. database
>>> server has been rebooted but the db did not come up or a firewall rule was
>>> reloaded or a network interface somewhere is broken) or permissions on a
>>> directory on the ckan server.
>>> E.g. the ofs.storage_dir not being writable by the web server user
>>>
>>> If you're getting webserver errors, it would be really useful to include
>>> web server error log output.
>>> Often the error is fairly easy to decipher from log output.
>>>
>>> Not sure how experienced you are in this space i.e running apps on unix
>>> hosts, but I'd be looking at my system log e.g. /var/log/messages, the
>>> webserver error logs e.g. /var/log/apache/error_log
>>>  /var/log/apache/ssl_error_log  (the paths will vary from distro to
>>> distro - I'ma redhat guy so those are centos/redhat paths) and running the dmesg
>>> command.
>>>
>>> Also if you are running a distro with selinux  (most redhat based
>>> distros have it) try typing: getenforce which will tell you if selinux
>>> is enforcing its policy or not.
>>>
>>> If it says enforcing then try temporarily turning it off by running the
>>> following as root:
>>> setenforce 0
>>>
>>> Usually when something goes wrong there are hints in these kinds of
>>> places and it is useufl for you to chceck them and if you ask for help to
>>> inlcude any possibly related messages in your help request.
>>>
>>> I believe you can also add logging to CKAN itself while it is running
>>> under paster, though I can't recall how to do it.
>>>
>>> Regards
>>> Jason Tan
>>>
>>>
>>>
>>>
>>> On 11 July 2014 14:20, Library IT <libraryit at iimahd.ernet.in> wrote:
>>>
>>>> Dear All,
>>>>
>>>> We are facing one issue while adding Dataset .. It's give us Internal
>>>> server Error (plx see the screen sort).
>>>>
>>>> Also Suppose We have some local files and we want to upload on that
>>>> dataset then there is no browse option for uploading files from local
>>>> machine (see the add resource form.png).
>>>>
>>>> for that we have try :
>>>> http://docs.ckan.org/en/1117-start-new-test-suite/filestore.html
>>>> We have add
>>>> [app:main]
>>>> ofs.impl = pairtree
>>>> ofs.storage_dir = /var/lib/ckan/default
>>>>
>>>> as well as
>>>> ckan.site_url = http://192.168.251.89:5000
>>>>
>>>> but it's not working...
>>>>
>>>> NOTE : suppose we have change ckan config file then is there any
>>>> service we have to restart ?
>>>>
>>>> Plz help me on this
>>>>
>>>> Bhavesh Patel
>>>>
>>>
>>>
>>>
>>> --
>>> Jason Tan
>>> Data Infrastructure Specialist, eResearch SA
>>>
>>> phone: +61 8 8313 2184
>>> Mob: +61 407 268 270
>>> email: jason.tan at ersa.edu.au
>>> web: http://www.ersa.edu.au
>>>
>>> _______________________________________________
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>>>
>>>
>>
>
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