[CKAN-support] Issues with the South Australia CKAN portal [DLM=For-Official-Use-Only]

Fri Feb 15 18:41:04 UTC 2013

Sean, he doesn't have SSH access ...

Not something we gave him, we'd need to set it up and teach him how to use
it - might be easier to get that info from him.

G

Gavin Chait | Head of Services | Open Knowledge Foundation
gavin.chait at okfn.org | M:  +44 (0) 78 9495 7090  | http://okfn.org/

-----Original Message-----
From: seanh [mailto:snhmnd at gmail.com] On Behalf Of Sean Hammond
Sent: 15 February 2013 11:43
To: ckan-support at lists.okfn.org
Cc: support at ckan.org; Harsh, Akhilesh (OCIO); Gavin Chait
Subject: Re: [CKAN-support] Issues with the South Australia CKAN portal
[DLM=For-Official-Use-Only]

Hi Peter,

It looks like the permissions on your site are configured so that visitors
(who are not logged in to the site) are not allowed to register new user
accounts, hence why clicking on "Create an Account" does nothing (this is
actually a CKAN bug, the "Create an Account" button should not be shown when
you're not allowed to use it).

It's not currently possible for sysadmins (even when logged in) to create
new user accounts for other users via the web interface.

Instead, you have to ssh into the server and create the new accounts on the
command line. The command to add a user is:

    paster user add joe_user

Documentation of CKAN's paster commands is here:

    http://docs.ckan.org/en/latest/paster.html

(managing users is at the bottom of the page).

Let me know if you need any more help

On Fri, Feb 15, 2013 at 12:20:01PM +1030, Marshall, Peter (OCIO) wrote:
> For Official Use Only Hi, I have an issue with the South Australian 
> instance of CKAN - http://sa.ckan.net.
> 
> I want someone else in our organisation to be an additional 
> administrator.  The way I believe this happens is for them to register 
> and for me to change their permissions via "Authorization".
> Unfortunately the registration process doesn't seem to work.  When the 
> "Create an Account" button is pressed nothing happens.
> 
> I presume the current users were added via back end.  Can you please 
> fix this functionality?
> 
> Thanks, Peter
> 
> Peter Marshall Strategic Program Manager Office of the Chief 
> Information Officer Government of South Australia
> 
> Level 16, 30 Wakefield Street Adelaide 5000 Phone:   (08) 8226 7440
> Mobile:  0423 781 516 Fax:       (08) 8226 1188 Email:
> peter.marshall2 at sa.gov.au<mailto:peter.marshall2 at sa.gov.au>
> www.sa.gov.au/ocio<http://www.sa.gov.au/ocio>
> 
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