[CKAN-support] Resources available to you
Zendesk
support at zendesk.com
Mon Mar 24 16:37:40 UTC 2014
Hi CKAN,
Thank you for choosing Zendesk. We appreciate your business. As a new
customer, we'd like to point out available resources.
PRODUCT SUPPORT
Your plan comes with email support from us - just send an email anytime
to SUPPORT at ZENDESK.COM (mailto:support at zendesk.com) when you have
questions.
PRODUCT TRAINING & OTHER RESOURCES
While we try to make Zendesk as easy as possible to learn on your own, we
offer several options for you and your team to get some help in learning
the product.
Best practice training
(http://go.pardot.com/e/20822/2014-03-24/7jmdj/77907645) for agents and
administrators
Webinars (http://go.pardot.com/e/20822/resources-webinars/7jmdl/77907645)
(live and recorded)
Documentation
(http://go.pardot.com/e/20822/categories-12128-using-zendesk/7jmdn/77907645)in
bite sized pieces
Feature request forum
(http://go.pardot.com/e/20822/forums-1848-feature-requests/7jmdq/77907645)
when you have ideas to share with us
Announcements forum
(http://go.pardot.com/e/20822/forums-1-announcements/7jmds/77907645)
where we communicate feature releases
And remember, please do not hesitate to contact us directly, particularly
if we are not living up to your expectations. We hope you will enjoy
being a Zendesk customer.
Your Zendesk team
| WE'RE HERE TO HELP: SUPPORT at ZENDESK.COM
mailto:support at zendesk.com
AMERICAS | +1.415.418.7506 EUROPE | +44.20.3355.7960
ASIA PACIFIC | +61.3.9008.6775
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