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<DIV>it happens all the time, I've recently had this situation with an Informa paper where we've paid them the money but there is no indication anywhere on the paper or in the html that its open, and it becomes an extra thing to chase up and these are only the papers that I have come across, I'm sure there are many more that should have the information displayed correctly</DIV>
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<DIV>Andrew Gray</DIV>
<DIV>Manager LSHTM Research Online</DIV>
<DIV>London School of Hygiene and Tropical Medicine</DIV>
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<DIV>My working days are</DIV>
<DIV>Monday to Thursday</DIV></DIV></SPAN><BR><BR>>>> Graham Triggs <grahamtriggs@gmail.com> 24/01/2014 07:00 >>><BR></DIV>
<DIV dir=ltr>On 24 January 2014 05:38, Peter Murray-Rust <SPAN dir=ltr><<A href="mailto:pm286@cam.ac.uk" target=_blank>pm286@cam.ac.uk</A>></SPAN> wrote:<BR>
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<DIV dir=ltr>The commonest offender is Elsevier where CC-BY papers frequently link to RightsLink and are charged. I have highlighted many examples on my blog (<A href="http://blogs.ch.cam.ac.uk/pmr" target=_blank>http://blogs.ch.cam.ac.uk/pmr</A>) and Elsevier says it's "technical problems" and "please give them time to fix it". It should never have happened. I have no idea whether they refund money.<BR></DIV></BLOCKQUOTE>
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<DIV>Although the first port of call is usually an Elsevier website. As there may be other routes in to RightsLink, it would be good to fix that - however Elsevier really haven't got an excuse for not making the rights of an Open Access article clear on their own website and not routing through to RightsLink in the first place.<BR><BR></DIV>
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