[ckan-dev] Internal Server Error while adding dataset

Fri Jul 11 06:48:26 UTC 2014

HI Bhavesh,

Can you please run the following command while CKAN is running:
ps aux as root and show us all of the output

We need to be able to see how you are running CKAN and as which user, and
that will hopefully tell us.

Thanks
Jason

On 11 July 2014 15:49, Library IT <libraryit at iimahd.ernet.in> wrote:

> Dear Hayden,
>
> See the following folders and permission of filestore
>
> we have create on user for ckan
>
> -----------------------------------------------------------------------------
> root at ckan:/# cd /var/lib/ckan/
> root at ckan:/var/lib/ckan# ll
> total 12
> drwxr-xr-x  3 root root 4096 Jul 11 15:04 ./
> drwxr-xr-x 63 root root 4096 Jul 11 15:04 ../
> drwxrwxrwx  3 ckan root 4096 Jul 11 15:21 default/
> root at ckan:/var/lib/ckan# cd default/
> root at ckan:/var/lib/ckan/default# ll
> total 12
> drwxrwxrwx 3 ckan root 4096 Jul 11 15:21 ./
> drwxr-xr-x 3 root root 4096 Jul 11 15:04 ../
> drwxrwxrwx 2 ckan root 4096 Jul 11 15:21 storage/
> root at ckan:/var/lib/ckan/default#
> ----------------------------------------------------------------------
>
> still it's giving the same error..
>
> And as per the Jason said : ckan.site_url with an IP and port 5000  Which
> ckan.site_url we have to set..?
>
> you may see the home page screen that is display while
> http://192.168.251.89:5000/ on browser.
>
>
>
>
> On Fri, Jul 11, 2014 at 11:33 AM, Hayden Waring <hayden at opengovgear.com>
> wrote:
>
>> Hi Bhavesh,
>>
>> What is the username of your linux user?
>>
>> Can you try the following command and see if it works?
>>
>> chown -R username /var/lib/ckan/default
>>
>> Regards,
>>
>> Hayden Waring
>> OpenGovGear
>> www.opengovgear.com
>>
>>
>> On Thu, Jul 10, 2014 at 10:58 PM, Library IT <libraryit at iimahd.ernet.in>
>> wrote:
>>
>>> Dear Hayden,
>>>
>>> We have follow the steps to install CKAN :
>>> http://docs.ckan.org/en/1197-rtd-fix/install-from-source.html
>>>
>>> I think we are not using CKAN through apache it's through Jetty & apache
>>> solr.
>>>
>>> Thanks,
>>> Bhavesh
>>>
>>>
>>> On Fri, Jul 11, 2014 at 11:25 AM, Hayden Waring <hayden at opengovgear.com>
>>> wrote:
>>>
>>>> Hi Bhavesh,
>>>>
>>>> Are you serving CKAN through apache?
>>>>
>>>> Hayden Waring
>>>> OpenGovGear
>>>> www.opengovgear.com
>>>>
>>>>
>>>> On Thu, Jul 10, 2014 at 10:53 PM, Library IT <libraryit at iimahd.ernet.in
>>>> > wrote:
>>>>
>>>>> Dear Hayden Waring,
>>>>>
>>>>> thanks for your mail..
>>>>>
>>>>> we have set the permission of filestore folder.. to 777 as well as the
>>>>> ownership to www-data.
>>>>> but still it's showing the internal server error while click on
>>>>> Next:Additional Info button.
>>>>>
>>>>> Bhavesh
>>>>>
>>>>>
>>>>> On Fri, Jul 11, 2014 at 10:55 AM, Hayden Waring <
>>>>> hayden at opengovgear.com> wrote:
>>>>>
>>>>>> HI Bhavesh,
>>>>>>
>>>>>> I am going to guess you don't have the permissions set properly for
>>>>>> your filestore.
>>>>>>
>>>>>> When you go to upload the file ckan tries to access the filestore
>>>>>> directory and fails which gives you the error when hit the add button.
>>>>>>
>>>>>> The documentation tells you to change the ownership of the filestore
>>>>>> to www-data. If you are only serving the instance from your local machine
>>>>>> you need to change the owner of the directory to ubuntu or whatever the
>>>>>> name of your user is.
>>>>>>
>>>>>> Best of luck,
>>>>>>
>>>>>> Hayden Waring
>>>>>> CTO OpenGovGear
>>>>>> www.opengovgear.com
>>>>>>
>>>>>>
>>>>>> On Thu, Jul 10, 2014 at 10:09 PM, Jason Tan <jason.tan at ersa.edu.au>
>>>>>> wrote:
>>>>>>
>>>>>>> HI Bhavesh,
>>>>>>>
>>>>>>> I'm' just taking a a guess here based on the limited info we've got
>>>>>>> and my very limited experience
>>>>>>>
>>>>>>> The most common problems I have noticed with CKAN in my very limited
>>>>>>> experience are CKAN not being able to talk to the database (e.g. database
>>>>>>> server has been rebooted but the db did not come up or a firewall rule was
>>>>>>> reloaded or a network interface somewhere is broken) or permissions on a
>>>>>>> directory on the ckan server.
>>>>>>> E.g. the ofs.storage_dir not being writable by the web server user
>>>>>>>
>>>>>>> If you're getting webserver errors, it would be really useful to
>>>>>>> include web server error log output.
>>>>>>> Often the error is fairly easy to decipher from log output.
>>>>>>>
>>>>>>> Not sure how experienced you are in this space i.e running apps on
>>>>>>> unix hosts, but I'd be looking at my system log e.g.
>>>>>>> /var/log/messages, the webserver error logs e.g.
>>>>>>> /var/log/apache/error_log  /var/log/apache/ssl_error_log  (the
>>>>>>> paths will vary from distro to distro - I'ma redhat guy so those are
>>>>>>> centos/redhat paths) and running the dmesg command.
>>>>>>>
>>>>>>> Also if you are running a distro with selinux  (most redhat based
>>>>>>> distros have it) try typing: getenforce which will tell you if
>>>>>>> selinux is enforcing its policy or not.
>>>>>>>
>>>>>>> If it says enforcing then try temporarily turning it off by running
>>>>>>> the following as root:
>>>>>>> setenforce 0
>>>>>>>
>>>>>>> Usually when something goes wrong there are hints in these kinds of
>>>>>>> places and it is useufl for you to chceck them and if you ask for help to
>>>>>>> inlcude any possibly related messages in your help request.
>>>>>>>
>>>>>>> I believe you can also add logging to CKAN itself while it is
>>>>>>> running under paster, though I can't recall how to do it.
>>>>>>>
>>>>>>> Regards
>>>>>>> Jason Tan
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On 11 July 2014 14:20, Library IT <libraryit at iimahd.ernet.in> wrote:
>>>>>>>
>>>>>>>> Dear All,
>>>>>>>>
>>>>>>>> We are facing one issue while adding Dataset .. It's give us
>>>>>>>> Internal server Error (plx see the screen sort).
>>>>>>>>
>>>>>>>> Also Suppose We have some local files and we want to upload on that
>>>>>>>> dataset then there is no browse option for uploading files from local
>>>>>>>> machine (see the add resource form.png).
>>>>>>>>
>>>>>>>> for that we have try :
>>>>>>>> http://docs.ckan.org/en/1117-start-new-test-suite/filestore.html
>>>>>>>> We have add
>>>>>>>> [app:main]
>>>>>>>> ofs.impl = pairtree
>>>>>>>> ofs.storage_dir = /var/lib/ckan/default
>>>>>>>>
>>>>>>>> as well as
>>>>>>>> ckan.site_url = http://192.168.251.89:5000
>>>>>>>>
>>>>>>>> but it's not working...
>>>>>>>>
>>>>>>>> NOTE : suppose we have change ckan config file then is there any
>>>>>>>> service we have to restart ?
>>>>>>>>
>>>>>>>> Plz help me on this
>>>>>>>>
>>>>>>>> Bhavesh Patel
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Jason Tan
>>>>>>> Data Infrastructure Specialist, eResearch SA
>>>>>>>
>>>>>>> phone: +61 8 8313 2184
>>>>>>> Mob: +61 407 268 270
>>>>>>> email: jason.tan at ersa.edu.au
>>>>>>> web: http://www.ersa.edu.au
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> ckan-dev mailing list
>>>>>>> ckan-dev at lists.okfn.org
>>>>>>> https://lists.okfn.org/mailman/listinfo/ckan-dev
>>>>>>> Unsubscribe: https://lists.okfn.org/mailman/options/ckan-dev
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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>

-- 
Jason Tan
Data Infrastructure Specialist, eResearch SA

phone: +61 8 8313 2184
Mob: +61 407 268 270
email: jason.tan at ersa.edu.au
web: http://www.ersa.edu.au
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