[ckan-dev] Internal Server Error while adding dataset

Fri Jul 11 06:49:31 UTC 2014

Hi Bhavesh,

I didn't present that last request very clearly.
Please run the following command as root:
ps aux

and paste the output into an email.

Jason

On 11 July 2014 16:18, Jason Tan <jason.tan at ersa.edu.au> wrote:

>
> HI Bhavesh,
>
> Can you please run the following command while CKAN is running:
> ps aux as root and show us all of the output
>
> We need to be able to see how you are running CKAN and as which user, and
> that will hopefully tell us.
>
> Thanks
> Jason
>
>
> On 11 July 2014 15:49, Library IT <libraryit at iimahd.ernet.in> wrote:
>
>> Dear Hayden,
>>
>> See the following folders and permission of filestore
>>
>> we have create on user for ckan
>>
>> -----------------------------------------------------------------------------
>> root at ckan:/# cd /var/lib/ckan/
>> root at ckan:/var/lib/ckan# ll
>> total 12
>> drwxr-xr-x  3 root root 4096 Jul 11 15:04 ./
>> drwxr-xr-x 63 root root 4096 Jul 11 15:04 ../
>> drwxrwxrwx  3 ckan root 4096 Jul 11 15:21 default/
>> root at ckan:/var/lib/ckan# cd default/
>> root at ckan:/var/lib/ckan/default# ll
>> total 12
>> drwxrwxrwx 3 ckan root 4096 Jul 11 15:21 ./
>> drwxr-xr-x 3 root root 4096 Jul 11 15:04 ../
>> drwxrwxrwx 2 ckan root 4096 Jul 11 15:21 storage/
>> root at ckan:/var/lib/ckan/default#
>> ----------------------------------------------------------------------
>>
>> still it's giving the same error..
>>
>> And as per the Jason said : ckan.site_url with an IP and port 5000  Which
>> ckan.site_url we have to set..?
>>
>> you may see the home page screen that is display while
>> http://192.168.251.89:5000/ on browser.
>>
>>
>>
>>
>> On Fri, Jul 11, 2014 at 11:33 AM, Hayden Waring <hayden at opengovgear.com>
>> wrote:
>>
>>> Hi Bhavesh,
>>>
>>> What is the username of your linux user?
>>>
>>> Can you try the following command and see if it works?
>>>
>>> chown -R username /var/lib/ckan/default
>>>
>>> Regards,
>>>
>>> Hayden Waring
>>> OpenGovGear
>>> www.opengovgear.com
>>>
>>>
>>> On Thu, Jul 10, 2014 at 10:58 PM, Library IT <libraryit at iimahd.ernet.in>
>>> wrote:
>>>
>>>> Dear Hayden,
>>>>
>>>> We have follow the steps to install CKAN :
>>>> http://docs.ckan.org/en/1197-rtd-fix/install-from-source.html
>>>>
>>>> I think we are not using CKAN through apache it's through Jetty &
>>>> apache solr.
>>>>
>>>> Thanks,
>>>> Bhavesh
>>>>
>>>>
>>>> On Fri, Jul 11, 2014 at 11:25 AM, Hayden Waring <hayden at opengovgear.com
>>>> > wrote:
>>>>
>>>>> Hi Bhavesh,
>>>>>
>>>>> Are you serving CKAN through apache?
>>>>>
>>>>> Hayden Waring
>>>>> OpenGovGear
>>>>> www.opengovgear.com
>>>>>
>>>>>
>>>>> On Thu, Jul 10, 2014 at 10:53 PM, Library IT <
>>>>> libraryit at iimahd.ernet.in> wrote:
>>>>>
>>>>>> Dear Hayden Waring,
>>>>>>
>>>>>> thanks for your mail..
>>>>>>
>>>>>> we have set the permission of filestore folder.. to 777 as well as
>>>>>> the ownership to www-data.
>>>>>> but still it's showing the internal server error while click on
>>>>>> Next:Additional Info button.
>>>>>>
>>>>>> Bhavesh
>>>>>>
>>>>>>
>>>>>> On Fri, Jul 11, 2014 at 10:55 AM, Hayden Waring <
>>>>>> hayden at opengovgear.com> wrote:
>>>>>>
>>>>>>> HI Bhavesh,
>>>>>>>
>>>>>>> I am going to guess you don't have the permissions set properly for
>>>>>>> your filestore.
>>>>>>>
>>>>>>> When you go to upload the file ckan tries to access the filestore
>>>>>>> directory and fails which gives you the error when hit the add button.
>>>>>>>
>>>>>>> The documentation tells you to change the ownership of the filestore
>>>>>>> to www-data. If you are only serving the instance from your local machine
>>>>>>> you need to change the owner of the directory to ubuntu or whatever the
>>>>>>> name of your user is.
>>>>>>>
>>>>>>> Best of luck,
>>>>>>>
>>>>>>> Hayden Waring
>>>>>>> CTO OpenGovGear
>>>>>>> www.opengovgear.com
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 10, 2014 at 10:09 PM, Jason Tan <jason.tan at ersa.edu.au>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> HI Bhavesh,
>>>>>>>>
>>>>>>>> I'm' just taking a a guess here based on the limited info we've got
>>>>>>>> and my very limited experience
>>>>>>>>
>>>>>>>> The most common problems I have noticed with CKAN in my very
>>>>>>>> limited experience are CKAN not being able to talk to the database (e.g.
>>>>>>>> database server has been rebooted but the db did not come up or a firewall
>>>>>>>> rule was reloaded or a network interface somewhere is broken) or
>>>>>>>> permissions on a directory on the ckan server.
>>>>>>>> E.g. the ofs.storage_dir not being writable by the web server user
>>>>>>>>
>>>>>>>> If you're getting webserver errors, it would be really useful to
>>>>>>>> include web server error log output.
>>>>>>>> Often the error is fairly easy to decipher from log output.
>>>>>>>>
>>>>>>>> Not sure how experienced you are in this space i.e running apps on
>>>>>>>> unix hosts, but I'd be looking at my system log e.g.
>>>>>>>> /var/log/messages, the webserver error logs e.g.
>>>>>>>> /var/log/apache/error_log  /var/log/apache/ssl_error_log  (the
>>>>>>>> paths will vary from distro to distro - I'ma redhat guy so those are
>>>>>>>> centos/redhat paths) and running the dmesg command.
>>>>>>>>
>>>>>>>> Also if you are running a distro with selinux  (most redhat based
>>>>>>>> distros have it) try typing: getenforce which will tell you if
>>>>>>>> selinux is enforcing its policy or not.
>>>>>>>>
>>>>>>>> If it says enforcing then try temporarily turning it off by running
>>>>>>>> the following as root:
>>>>>>>> setenforce 0
>>>>>>>>
>>>>>>>> Usually when something goes wrong there are hints in these kinds of
>>>>>>>> places and it is useufl for you to chceck them and if you ask for help to
>>>>>>>> inlcude any possibly related messages in your help request.
>>>>>>>>
>>>>>>>> I believe you can also add logging to CKAN itself while it is
>>>>>>>> running under paster, though I can't recall how to do it.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>> Jason Tan
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On 11 July 2014 14:20, Library IT <libraryit at iimahd.ernet.in>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear All,
>>>>>>>>>
>>>>>>>>> We are facing one issue while adding Dataset .. It's give us
>>>>>>>>> Internal server Error (plx see the screen sort).
>>>>>>>>>
>>>>>>>>> Also Suppose We have some local files and we want to upload on
>>>>>>>>> that dataset then there is no browse option for uploading files from local
>>>>>>>>> machine (see the add resource form.png).
>>>>>>>>>
>>>>>>>>> for that we have try :
>>>>>>>>> http://docs.ckan.org/en/1117-start-new-test-suite/filestore.html
>>>>>>>>> We have add
>>>>>>>>> [app:main]
>>>>>>>>> ofs.impl = pairtree
>>>>>>>>> ofs.storage_dir = /var/lib/ckan/default
>>>>>>>>>
>>>>>>>>> as well as
>>>>>>>>> ckan.site_url = http://192.168.251.89:5000
>>>>>>>>>
>>>>>>>>> but it's not working...
>>>>>>>>>
>>>>>>>>> NOTE : suppose we have change ckan config file then is there any
>>>>>>>>> service we have to restart ?
>>>>>>>>>
>>>>>>>>> Plz help me on this
>>>>>>>>>
>>>>>>>>> Bhavesh Patel
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Jason Tan
>>>>>>>> Data Infrastructure Specialist, eResearch SA
>>>>>>>>
>>>>>>>> phone: +61 8 8313 2184
>>>>>>>> Mob: +61 407 268 270
>>>>>>>> email: jason.tan at ersa.edu.au
>>>>>>>> web: http://www.ersa.edu.au
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> ckan-dev mailing list
>>>>>>>> ckan-dev at lists.okfn.org
>>>>>>>> https://lists.okfn.org/mailman/listinfo/ckan-dev
>>>>>>>> Unsubscribe: https://lists.okfn.org/mailman/options/ckan-dev
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
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>>
>>
>
>
> --
> Jason Tan
> Data Infrastructure Specialist, eResearch SA
>
> phone: +61 8 8313 2184
> Mob: +61 407 268 270
> email: jason.tan at ersa.edu.au
> web: http://www.ersa.edu.au
>

-- 
Jason Tan
Data Infrastructure Specialist, eResearch SA

phone: +61 8 8313 2184
Mob: +61 407 268 270
email: jason.tan at ersa.edu.au
web: http://www.ersa.edu.au
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