[CKAN-support] 5xx error investigation

[George Sattler]

Hi Support

I've being having some issues with Smart Services Queensland's CKAN instances not being available. On Friday morning the instances were unavailable until I rebooted and this morning some monitoring that I setup revealed timeouts and 5xx errors.

Does anyone know how I might be able to troubleshoot this kind of issue? E.g. if it's a mod_wsgi issue, how would I find evidence?

I've been in contact with the host provider, Rackspace, it investiage and they can't find anything wrong architecture-wise or excessive traffic.

Thanks
George

George Sattler
Software Developer/Analyst

Office 03 6224 2377 | Email george.sattler at xvt.com.au<mailto:george.sattler at xvt.com.au>
34 Anglesea Street, South Hobart, TAS 7004


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