[CKAN-support] FW: 5xx error investigation

[Sean Hammond]

Hi George, glad to hear it! Do let us know if the problem recurs.

On Tue, Oct 01, 2013 at 11:09:05AM +1000, George Sattler wrote:
> Hi Please disregard this one, turns out there was some scheduled
> maintenance that I had forgotten about. Didn't figure out the cause
> for the complete lack of availability last Friday but haven't had the
> problem since.  Cheers George
> 
> From: George Sattler Sent: Tuesday, 1 October 2013 10:02 AM To:
> support at ckan.org Subject: 5xx error investigation
> 
> Hi Support
> 
> I've being having some issues with Smart Services Queensland's CKAN
> instances not being available. On Friday morning the instances were
> unavailable until I rebooted and this morning some monitoring that I
> setup revealed timeouts and 5xx errors.
> 
> Does anyone know how I might be able to troubleshoot this kind of
> issue? E.g. if it's a mod_wsgi issue, how would I find evidence?
> 
> I've been in contact with the host provider, Rackspace, it investiage
> and they can't find anything wrong architecture-wise or excessive
> traffic.
> 
> Thanks George
> 
> George Sattler Software Developer/Analyst
> 
> Office 03 6224 2377 | Email
> george.sattler at xvt.com.au<mailto:george.sattler at xvt.com.au> 34
> Anglesea Street, South Hobart, TAS 7004
> 
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