[CKAN-support] CKAN Support

Michael Speth spethm at landcareresearch.co.nz
Sun Dec 15 23:06:41 UTC 2013


Greetings,
  Are you able to download the 2 links from the previous email?

Regards

On Dec 13, 2013 11:30 PM, "Michael Speth" <spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>> wrote:
Hi Sean,
  I'm giving up on the Ubuntu One Shares.  Can you try the following links?

https://df.bestgrid.org/quickshare/72a21369bd4f3a80/puppet-vms_branch-vagrant-ckan-snapshot-20131211.zip
https://df.bestgrid.org/quickshare/a57eee893dff2774/vagrant-vms_branch-test-ckan-snapshot-20131211.zip

Thanks


On Fri, Dec 13, 2013 at 11:10 PM, Sean Hammond <sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>> wrote:
Sorry, I thought I replied yesterday, I'm still getting 404 when trying to download either file


On 13.12.2013 03:18, Michael Speth wrote:
Greetings,
   Are you able to download the 2 files from Ubuntu One?  If so, how is
deploying with Vagrant?  Do you have any questions in this regard?

Thanks


On Thu, Dec 12, 2013 at 8:13 AM, Michael Speth
<spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz> <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>

wrote:

    Hi Sean,
       Try now.  I had to use the desktop interface to make it public.
      Sorry for the inconvenience.

    Regards


    On Thu, Dec 12, 2013 at 1:02 AM, Sean Hammond <sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>
    <mailto:sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>>> wrote:

        Hey, I'm getting 404 Not Found when trying to download the two
        files from Ubuntu One


        On 11.12.2013 06:45, Michael Speth wrote:

            Sean & Nigel,
                Greetings.  I have completed the Vagrant script.  Sorry
            for the
            delay, there were some dependency issues with puppet that I
            needed to
            resolve.  Please see the attached readme.txt for
            installation instructions.

            After vagrant has finished deploying, you can easily access
            the VM by typing
            vagrant ssh

            This Vagrant install demonstrates the problems with
            accessing port 80.
               It also demonstrates the error on the front page with
            using port 8080.

            Please let me know if you have any questions.

            Regards


            On Sat, Dec 7, 2013 at 3:34 AM, Sean Hammond
            <sean.hammond at okfn.org<mailto:sean.hammond at okfn.org> <mailto:sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>>
            <mailto:sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>

            <mailto:sean.hammond at okfn.org<mailto:sean.hammond at okfn.org>>>__> wrote:

                 Hi Michael, I'll wait for your Vagrant script next week
            then, if
                 that can reproduce this issue then that's going to be
            the quickest
                 way for me to get up to speed on this one.


                 On 06.12.2013 07:05, Nigel Babu wrote:

                     Hi Michael,

                     That would be great, thanks. I'll be away next
            week, and Sean (cc'd)
                     from our team will be taking over from me when I'm
            away.

                     Nigel Babu

                     Developer | @nigelbabu
            <https://twitter.com/__nigelbabu__

            <https://twitter.com/nigelbabu__>>


                     TheOpen Knowledge Foundation <http://okfn.org/>

                     Empowering through Open Knowledge

            http://okfn.org/ | @okfn <http://twitter.com/OKFN> | OKF on
            Facebook
                     <https://www.facebook.com/____OKFNetwork
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                     CKAN |http://ckan.org/|@CKANproject<http://ckan.org/%7C@CKANproject>
            <http://ckan.org/%7C@CKANproject>
                     <http://ckan.org/%7C@__CKANproject
            <http://ckan.org/%7C@CKANproject>>
                     <http://twitter.com/____CKANproject
            <http://twitter.com/__CKANproject>


                     <http://twitter.com/__CKANproject
            <http://twitter.com/CKANproject>>>|the

                     world’s leading open-source data portal platform


                     On 6 December 2013 11:17, Michael Speth
                     <spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>
                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>
                     <mailto:spethm@<mailto:spethm@>
            <mailto:spethm@<mailto:spethm@>>__landcareresea__rch.co.nz<http://landcareresea__rch.co.nz>
            <http://landcareresearch.co.nz>


                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>>> wrote:

                          Hi Nigel,
                             I am working on the vagrant script.  I have it
                     provisioning the
                          VM no problem.  I am running into a bit of
            trouble with puppet
                          (adding ppa's before running other bits).
              Anyways, I
                     should have
                          something to give you early next week.

                          Regards


                          On Fri, Dec 6, 2013 at 5:01 PM, Nigel Babu
                     <nigel.babu at okfn.org<mailto:nigel.babu at okfn.org> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>>
                          <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>>>>

                     wrote:

                              Hi Michael,

                              A vagrant script that can reproduce the
            issues you've been
                              having would be extremely useful in
            debugging what's
                     going on.
                              If you can please create it, I'd be
            extremely grateful.
                     Thank
                              you for the information on versions and
            Nginx config,
                     this rules
                              out most of the guesses I had as to what's
            going wrong.

                              Nigel Babu

                              Developer | @nigelbabu
            <https://twitter.com/__nigelbabu__

            <https://twitter.com/nigelbabu__>>


                              TheOpen Knowledge Foundation
            <http://okfn.org/>

                              Empowering through Open Knowledge

            http://okfn.org/ | @okfn <http://twitter.com/OKFN> | OKF on
                              Facebook
            <https://www.facebook.com/____OKFNetwork
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                     <http://okfn.org/about/__newsletter
            <http://okfn.org/about/newsletter>>>


                              CKAN |http://ckan.org/|@CKANproject<http://ckan.org/%7C@CKANproject>
            <http://ckan.org/%7C@CKANproject>
                     <http://ckan.org/%7C@__CKANproject
            <http://ckan.org/%7C@CKANproject>>
                              <http://twitter.com/____CKANproject
            <http://twitter.com/__CKANproject>


                     <http://twitter.com/__CKANproject
            <http://twitter.com/CKANproject>>>|the world’s leading
            open-source

                              data portal platform


                              On 6 December 2013 07:47, Michael Speth
                              <spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>
                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>
                              <mailto:spethm@<mailto:spethm@>
            <mailto:spethm@<mailto:spethm@>>__landcareresea__rch.co.nz<http://landcareresea__rch.co.nz>
            <http://landcareresearch.co.nz>


                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>>> wrote:

                                    *
                                      You've mentioned CKAN 2.0 in the
            notes. Is that the
                                      version you used before the upgrade?
                                        o I'm not sure, it was an
            updated to version
                     of 2.1.1.

                                            The problem we are currently
            having is with a
                                          fresh install and fresh vm of
            2.1.1 so we
                     probably
                                          don't need to investigate the
            upgrade issue.
                                    *
                                      Can you tell me please also tell
            me what's the
                     value of
                                      __version__ in

              /usr/lib/ckan/default/src/____ckan/ckan/__init__.py?


                                        o 2.1.1

                                    * The list of files in
            /etc/nginx/config.d/ and
                                      /etc/nginx/sites-enabled.

                                  $ ls /etc/nginx/conf.d/
                                  michaels at ckan-test:~$

                                  ll /etc/nginx/sites-enabled
                                  lrwxrwxrwx 1 root root   31 Dec  2
            15:44 ckan ->
                                  /etc/nginx/sites-available/____ckan



                                  Regards



                                  On Fri, Dec 6, 2013 at 12:13 AM, Nigel
            Babu
                                  <nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>>
                     <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>>>> wrote:

                                      Hi Michael,

                                      Please ensure you have
            support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>
                     <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>>
                                      <mailto:support at ckan.org<mailto:support at ckan.org>
            <mailto:support at ckan.org<mailto:support at ckan.org>>

                     <mailto:support at ckan.org<mailto:support at ckan.org>
            <mailto:support at ckan.org<mailto:support at ckan.org>>>> in CC all the time. This lets

                                      someone else can takeover from me
            if I'm
                     unavailable and
                                      they have all the information.

                                      Thank you for the detailed notes.
            That's
                     helping quite a
                                      bit. I need a bit of information
            to debug what is
                                      causing your issues.

                                      * You've mentioned CKAN 2.0 in the
            notes. Is
                     that the
                                      version you used before the upgrade?
                                      * Can you tell me please also tell
            me what's
                     the value
                                      of __version__ in

              /usr/lib/ckan/default/src/____ckan/ckan/__init__.py?


                                      * The list of files in
            /etc/nginx/config.d/ and
                                      /etc/nginx/sites-enabled.

                                      Nigel Babu

                                      Developer | @nigelbabu
                     <https://twitter.com/__nigelbabu__

            <https://twitter.com/nigelbabu__>>


                                      TheOpen Knowledge Foundation
            <http://okfn.org/>

                                      Empowering through Open Knowledge

            http://okfn.org/ | @okfn <http://twitter.com/OKFN> | OKF
                                      on Facebook
                     <https://www.facebook.com/____OKFNetwork
            <https://www.facebook.com/__OKFNetwork>


                     <https://www.facebook.com/__OKFNetwork
            <https://www.facebook.com/OKFNetwork>>> |Blog
                                      <http://blog.okfn.org/> |Newsletter

              <http://okfn.org/about/____newsletter
            <http://okfn.org/about/__newsletter>


                     <http://okfn.org/about/__newsletter
            <http://okfn.org/about/newsletter>>>


                                      CKAN
            |http://ckan.org/|@CKANproject<http://ckan.org/%7C@CKANproject> <http://ckan.org/%7C@CKANproject>
                     <http://ckan.org/%7C@__CKANproject
            <http://ckan.org/%7C@CKANproject>>

              <http://twitter.com/____CKANproject
            <http://twitter.com/__CKANproject>


                     <http://twitter.com/__CKANproject
            <http://twitter.com/CKANproject>>>|the world’s leading

                                      open-source data portal platform


                                      On 5 December 2013 10:52, Michael
            Speth
                                      <spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>
                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>
                                      <mailto:spethm@<mailto:spethm@>
            <mailto:spethm@<mailto:spethm@>>__landcareresea__rch.co.nz<http://landcareresea__rch.co.nz>
            <http://landcareresearch.co.nz>


                     <mailto:spethm@<mailto:spethm@>__landcareresearch.co.nz<http://landcareresearch.co.nz>
            <mailto:spethm at landcareresearch.co.nz<mailto:spethm at landcareresearch.co.nz>>>>> wrote:

                                          Hi Nigel,
                                             Should I be emailing you
            directory or
                     should I
                                          email support at ckan.org<mailto:support at ckan.org>
            <mailto:support at ckan.org<mailto:support at ckan.org>>
                     <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>>
            <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>

                     <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>>>?



                                          As for how we are installing
            ckan, I have
                     created a
                                          document that details the ckan
            puppet
                     module (see
                                          attached).  Please let me know
            if you need
                     help with
                                          this.

                                          Also, I can create a vagrant
            project that
                     creates a
                                          vm ( in virtualbox) that uses
            puppet (so
                                          automatically does all of
            this).  It will
                     take me
                                          some time to do this, but it
            maybe a good
                     way for us
                                          to proceed with diagnosing
            problems.  Note,
                     Aaron
                                          would need to approve this
            work too.

                                          Regards


                                          On Tue, Dec 3, 2013 at 6:00
            PM, Nigel Babu
                                          <nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>
                     <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>> <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>
            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>

                     <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>

            <mailto:nigel.babu at okfn.org<mailto:nigel.babu at okfn.org>>>>>

                                          wrote:

                                              Hi Michael and Aaron,

                                              Gavin tells me you've
            requested support
                     for the
                                              problems you've been
            having. I'd be
                     happy to
                                              work with you in figuring
            out the
                     problems and
                                              fixing them. Michael will
            be familiar
                     with my
                                              attempts at
            diagnosing/debugging the
                     problems on
                                              the ckan-dev list.  In the
            future, I'd
                     recommend
                                              you request support by
            directly emailing
            support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>
            <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>>
                     <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>

            <mailto:support at ckan.org<mailto:support at ckan.org> <mailto:support at ckan.org<mailto:support at ckan.org>>>>.



                                              Can you tell me what
            specific version
                     of CKAN
                                              you were originally using
            (link to
                     package would
                                              help too) and what version
            of CKAN you
                     upgraded
                                              to (again, link to package
            will help).
                     I want to
                                              rule out a problem with
            the package or
                     package
                                              upgrade first.

                                              I'm not familiar enough
            with puppet to
                     read the
                                              config that you've sent
            us. If you can
                     explain
                                              what it does, I can help
            confirm
                     whether there's
                                              anything that it does that
            could be causing
                                              problems.

                                              Nigel Babu

                                              Developer | @nigelbabu

              <https://twitter.com/__nigelbabu__

            <https://twitter.com/nigelbabu__>>


                                              TheOpen Knowledge Foundation
                     <http://okfn.org/>


                                              Empowering through Open
            Knowledge

            http://okfn.org/ | @okfn
                                              <http://twitter.com/OKFN>
            | OKF on Facebook

              <https://www.facebook.com/____OKFNetwork
            <https://www.facebook.com/__OKFNetwork>


                     <https://www.facebook.com/__OKFNetwork
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                                              <http://blog.okfn.org/>
            |Newsletter

              <http://okfn.org/about/____newsletter
            <http://okfn.org/about/__newsletter>


                     <http://okfn.org/about/__newsletter
            <http://okfn.org/about/newsletter>>>


                                              CKAN
            |http://ckan.org/|@CKANproject<http://ckan.org/%7C@CKANproject> <http://ckan.org/%7C@CKANproject>
                     <http://ckan.org/%7C@__CKANproject
            <http://ckan.org/%7C@CKANproject>>

              <http://twitter.com/____CKANproject
            <http://twitter.com/__CKANproject>


                     <http://twitter.com/__CKANproject
            <http://twitter.com/CKANproject>>>|the world’s

                                              leading open-source data
            portal platform




                                          --
                                          Michael Speth
                                          DevOps Computer Engineer
                                          Landcare Research Consultant



            ------------------------------____----------------------------__--__------------






                                          Please consider the
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                     <http://www.landcareresearch.__co.nz<http://co.nz>
            <http://www.landcareresearch.co.nz>>





                                  --
                                  Michael Speth
                                  DevOps Computer Engineer
                                  Landcare Research Consultant



            ------------------------------____----------------------------__--__------------






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                     <http://www.landcareresearch.__co.nz<http://co.nz>
            <http://www.landcareresearch.co.nz>>





                          --
                          Michael Speth
                          DevOps Computer Engineer
                          Landcare Research Consultant



            ------------------------------____----------------------------__--__------------






                          Please consider the environment before
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                          Warning: This electronic message together with any
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                     <http://www.landcareresearch.__co.nz<http://co.nz>
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            --
            Michael Speth
            DevOps Computer Engineer
            Landcare Research Consultant

            ------------------------------__------------------------------__------------

            Please consider the environment before printing this email
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            _________________________________________________
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            ckan-support at lists.okfn.org<mailto:ckan-support at lists.okfn.org> <mailto:ckan-support at lists.okfn.org<mailto:ckan-support at lists.okfn.org>>
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            <http://lists.okfn.org/mailman/listinfo/ckan-support>





    --
    Michael Speth
    DevOps Computer Engineer
    Landcare Research Consultant




--
Michael Speth
DevOps Computer Engineer
Landcare Research Consultant

------------------------------------------------------------------------

Please consider the environment before printing this email
Warning: This electronic message together with any attachments is
confidential. If you receive it in error: (i) you must not read, use,
disclose, copy or retain it; (ii) please contact the sender immediately
by reply email and then delete the emails.
The views expressed in this email may not be those of Landcare Research
New Zealand Limited. http://www.landcareresearch.co.nz




--
Michael Speth
DevOps Computer Engineer
Landcare Research Consultant

________________________________

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