[Openglam_members] OpenGLAM Benchmark Survey - Next Meeting (Doodle Poll)

Wed Jan 22 13:41:29 UTC 2014

Dear Sebastiaan, dear all,

Thanks for updating me about the meeting of the Dutch team. I’m replying to the list, so everybody is up to date.

Here my reactions to the points you have listed (I’m using the same numbering):

3. Let’s discuss this as part of the discussion about the questionnaire. I’m planning to launch this discussion early February. Today, I announced the Benchmark Survey on different mailing lists in order to find out who else is interested in contributing.

4. Great. So, Joris, please sign yourself up as the coordinator here: https://outreach.wikimedia.org/wiki/GLAM/OpenGLAM_Benchmark_Survey/Participating_countries
(providing your username or an e-mail address, so people can get in touch with you)

6. This is in line with the rough time plan set out in the concept
https://outreach.wikimedia.org/wiki/GLAM/OpenGLAM_Benchmark_Survey/Concept
The administration of the questionnaire in a first set of countries could start around the end of May 2014. So you would have the data in July and could certainly present the first results from the Netherlands in September.
The time plan is ambitious, however. Whether we will be able to stick to that plan depends very much on the dynamics of the project team over the coming weeks as well as on the technical/scientific/political issues we bump into on our way.

7.  I can just summarize the experiences from Switzerland; maybe that will help you choose the best approach for the Netherlands:

In Switzerland we started from a list of collections of national significance. Some of them came with a contact e-mail address that was not a GLAM’s standard e-mail address, some came with a GLAM’s generic contact address, and the rest we had to research ourselves on the Internet.
We got many responses from GLAMs where we actually contacted them via the standard address; and there were many cases of non-responses from GLAMs where we used a more specific address.

We set the questionnaire up in a way that several people could fill in the questionnaire – a GLAM staff member could for example leave a few questions empty and send the link to a colleague to answer those questions. I have episodic evidence that in larger GLAMs they actually coordinated their responses among several people. In smaller GLAMs it doesn’t really matter which address you use. The teams are so small that they pass it easily on to the person that is most likely to fill in the questionnaire.

In general, we found that many respondents were unable to answer the question regarding the metadata formats their institution uses and whether or not their metadata needs to be improved. Many also didn’t know whether they had a Linked Open Data project. The same with naming risks of crowdsourcing. – My interpretation of these findings is that some of the respondents are not familiar with these issues. At the same time, I’m not sure that you would get a higher response rate on these questions if you were able to track down the “right” person to ask. From our follow-up interviews during the pretest I have anecdotal evidence that there are GLAMs out there where no staff member is knowledgeable in these areas.

I also have anecdotal evidence that in larger GLAMs that were contacted through a generic contact address, the administrative staff made sure that the questionnaire went to the right person. For many GLAMs, dealing with external requests and directing them at the right person internally, is part of the core business.

So the only advice I can give you is to talk to your national umbrella organizations and see whether they can provide you with contact addresses.
Furthermore, I would encourage you to get the endorsement of the umbrella organizations so they promote the survey among their members. I think this could raise management attention and have a positive effect on the response rate in general.

8. Excellent.

And a question from my side: Have you decided who takes the lead of Work Package 3 (Pretest)?
https://outreach.wikimedia.org/wiki/GLAM/OpenGLAM_Benchmark_Survey/Implementation_Plan

The selection of the survey is one of the tasks that needs to be tackled soon.
It would be great if the work package leader could moderate the tool selection process.

Cheers,
Beat

From: Sebastiaan ter Burg [mailto:terburg at wikimedia.nl]
Sent: Dienstag, 21. Januar 2014 16:08
To: Estermann Beat
Cc: Maarten Brinkerink (mbrinkerink at beeldengeluid.nl); jpekel at gmail.com; Lieke Ploeger
Subject: Re: OpenGLAM Benchmark Survey - Next Meeting (Doodle Poll)

Hi Beat,

we just had a productive meeting.

To give you a few short notes (and a few questions):
1. We've made a list of our primary goals to participate and these were all shared goals
2. It's our ambition to repeat this survey every X years (currently X=2)
3. The survey covers a lot of different topics (like open content, linked open data, crowdsourcing). We were wondering if it would be possible to make this separate parts. This way GLAMs could choose if a part does or doe not apply to their organisation. We will get back on this after we've looked at the questions in detail.
4. Joris Pekel will be the primary contact person
5. We've setup an cooperation environment (Basecamp)
6. Could you let us know what time path you have in mind for the questions/surveys? Our idea right now is to do the survey before summer 2014 and to analyse the results in July and August. Is that doable?
7. Do you have any tips/ideas for collecting the contact information of the right people within GLAMs? We're a bit afraid that sending the survey out to general addresses (info at glamx.net<mailto:info at glamx.net>) will not reach the right persons.
8. We'd like to present te results of the Dutch survey after the summer, we're setting up an agenda of events that would be appropriate for this.

Ley us know if you'd like to have more information on any of the notes above.

Best,

Sebastiaan

2014/1/20 Estermann Beat <beat.estermann at bfh.ch<mailto:beat.estermann at bfh.ch>>
Dear Sebastiaan,

Thanks for the update. And thanks for your „next steps“ suggestions during our last online meeting. I tried to pick up some of them. Feel free to discuss further points during the “Dutch” meeting and make suggestions or list points for further clarification. I’m sure that there are still a lot of things that are worth clarifying. So far, I’m quite satisfied with the dialogue that has started to develop at our last meeting. So let’s move on in this spirit…

I wish you a productive meeting tomorrow!

Cheers,
Beat

From: Sebastiaan ter Burg [mailto:terburg at wikimedia.nl<mailto:terburg at wikimedia.nl>]
Sent: Freitag, 17. Januar 2014 09:37
To: Estermann Beat
Cc: <openglam_members at lists.okfn.org<mailto:openglam_members at lists.okfn.org>> (openglam_members at lists.okfn.org<mailto:openglam_members at lists.okfn.org>); osamadre at hotmail.com<mailto:osamadre at hotmail.com>; am.fitzgerald at qut.edu.au<mailto:am.fitzgerald at qut.edu.au>; ritter at netvigator.com<mailto:ritter at netvigator.com>; sebastian.wallroth at wikimedia.de<mailto:sebastian.wallroth at wikimedia.de>; mathias.schindler at wikimedia.de<mailto:mathias.schindler at wikimedia.de>; barbara.fischer at wikimedia.de<mailto:barbara.fischer at wikimedia.de>; christoph.braun.de at gmail.com<mailto:christoph.braun.de at gmail.com>; iolanda at pensa.it<mailto:iolanda at pensa.it>; samat78 at gmail.com<mailto:samat78 at gmail.com>; susanna.anas at wikimedia.fi<mailto:susanna.anas at wikimedia.fi>; kawecka at innemuzeum.pl<mailto:kawecka at innemuzeum.pl>
Subject: Re: OpenGLAM Benchmark Survey - Next Meeting (Doodle Poll)

Hi everyone,

just a short notice: our Dutch meeting (OKFN, NIBG and Wikimedia) will take place next tuesday. We will update you after that.

Best,

Sebastiaan

2014/1/16 Estermann Beat <beat.estermann at bfh.ch<mailto:beat.estermann at bfh.ch>>
Dear all,

I would suggest that we choose a monthly rhythm for our meetings to coordinate the benchmark survey. I’ve set-up a Doodle poll for our next online meeting: http://www.doodle.com/bbp94s7xazmd2w8z  - Please indicate your availability by the end of next week!

A tentative agenda is here (it’s not a wiki, but it’s editable):
https://docs.google.com/document/d/1pyVVuDJchekcBHIukBfUUyEv1hXLV5tBJ6joarD4gqA/edit

Cheers,
Beat

_____________________________________________________
Beat Estermann
Research Associate
Berne University of Applied Sciences
E-Government Institute
Morgartenstrasse 2a
Postfach 305
CH-3000 Bern 22
beat.estermann at bfh.ch<mailto:beat.estermann at bfh.ch>
www.e-government.bfh.ch<http://www.e-government.bfh.ch>
Phone +41 31 848 34 30<tel:%2B41%2031%20848%2034%2030>
Phone (direct number) +41 31 848 34 38<tel:%2B41%2031%20848%2034%2038>
Fax +41 31 848 34 31<tel:%2B41%2031%20848%2034%2031>

--
Sebastiaan ter Burg
Projectleider Culturele Samenwerking
Wikimedia Nederland
________________________________
tel.: +31 30 32 00 238<tel:%2B31%2030%2032%2000%20238>
gsm: +31 6 480 88 615<tel:%2B31%206%20480%2088%20615>
e-mail: terburg at wikimedia.nl<mailto:terburg at wikimedia.nl>
wiki: Ter-burg<https://nl.wikipedia.org/wiki/Gebruiker:Ter-burg>
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www: www.wikimedia.nl<http://www.wikimedia.nl>
wiki: nl.wikimedia.org<http://nl.wikimedia.org>
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Postadres:                         Bezoekadres:
Postbus 167                      Mariaplaats 3
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--
Sebastiaan ter Burg
Projectleider Culturele Samenwerking
Wikimedia Nederland
________________________________
tel.: +31 30 32 00 238
gsm: +31 6 480 88 615
e-mail: terburg at wikimedia.nl<mailto:terburg at wikimedia.nl>
wiki: Ter-burg<https://nl.wikipedia.org/wiki/Gebruiker:Ter-burg>
________________________________
www: www.wikimedia.nl<http://www.wikimedia.nl>
wiki: nl.wikimedia.org<http://nl.wikimedia.org>
________________________________
Postadres:                         Bezoekadres:
Postbus 167                      Mariaplaats 3
3500 AD  Utrecht               Utrecht
________________________________

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