[ECODP-dev] https://webgate.ec.europa.eu/publications/jira/browse/ODP-300

Thu Oct 17 10:35:11 UTC 2013

Hi Darwin and John,

the issue is reproducible on the test-server.
login as bert, edit the description of package test-bert and you will see
that the change is not recorded,

best,

Bert

2013/10/14 Darwin Peltan <darwin.peltan at okfn.org>

> Hi Bert,
>
> As you would expect with any troubleshooting we would need the following
> basic information before we can provide any assistance on any new issues.
>
> - A detailed description of what has been done so that we have the steps
> to recreate the issue. This should include, the details of the user account
> that was used to create the dataset, and the user that tried to edit the
> dataset, the dataset name etc
> - A description of what happened when they tried to edit the dataset
> - Access to login to the production site
>
> As a first step please can you find out if
> 1. The user is in the correct publisher group.
> 2. Can anyone else in that group edit or is it just that 1 user account.
>
> If there are any changes needed we will need you to set-up a working test
> environment with release 09.00 installed and a copy of the live DB imported
> (DB to be from after the issue occurred).
>
> Without these basic details there is very little advice that we can give.
>
> Best,
>
> Darwin
>
> *Darwin Peltan*
>
> *Project Manager  |  skype: darwinp  |  twitter: @darwin<http://twitter.com/darwin>
> *
>
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>
> On 14 October 2013 11:29, Bert Van Nuffelen <
> bert.van.nuffelen at tenforce.com> wrote:
>
>> Hi John,
>>
>> Can you provide steps how to analyse this problem in release 00.09.00
>> (Production)
>>
>> kind regards,
>>
>> Bert
>>
>> --
>> Bert Van Nuffelen
>>
>> Semantic Technologies Software Architect at TenForce
>> www.tenforce.be
>>
>> Bert.Van.Nuffelen at tenforce.com
>> Office: +32 (0)16 31 48 60
>> Mobile:+32 479 06 24 26
>> skype: bert.van.nuffelen
>>
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>>
>>
>
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>

-- 
Bert Van Nuffelen

Semantic Technologies Software Architect at TenForce
www.tenforce.be

Bert.Van.Nuffelen at tenforce.com
Office: +32 (0)16 31 48 60
Mobile:+32 479 06 24 26
skype: bert.van.nuffelen
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